Monday, April 20, 2009

Chrysler Refused Government Loan Over Limits on Executive Pay

According to the Washington Post officials at Chrysler turned down a $750 million loan from the federal government because it came with limits on executive pay. Chrysler instead opted for more expensive private financing instead.

So it appears the executives would rather ride the company into the ground rather than give up their lucrative salary. So the next time they come to Capitol Hill looking for a bailout on the basis of "all the jobs that will be lost" don't believe them.

I would think the shareholders would have a case against the board and the CEO for abandoning their fiduciary responsibility for their own personal gain.

#posted by Rob Roschewsk @ 4:52 PM

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Friday, April 17, 2009

Wha??? Comcast wants to be your phone company?

Couple of weeks ago Comcast's email servers were out ... down ... kaput ... for most of the day. I joked with Lisa .... "if I was responsible for a service like this that was down for this long I'd probably be fired"

Comcast recently sent out an apology email:

We owe you a big apology. On Saturday, April 4, 2009 we experienced a significant disruption of our email service. While you may or may not have been affected, we want to explain what happened.

The problem was caused by a power disruption at one of our datacenters that affected some of our email servers.
LinkHere is the link to the detailed explanation.

Wow .... a power disruption took down their email complex. Yup ... I definitely would have been fired. The mantra of anyone providing a 24X7 service is redundancy. Redundant servers, redundant networking, redundant disks ... oh and yes ... redundant power. Redundant power means two feeds to each system .... and those feeds are first protected by a UPS and then backup generators. In fact ... power might be the easiest and least technical element to make redundant. Some of the better data centers I've worked in are strategically located on the border of TWO electric grids so that even the commercial power could be redundant.

The point I'm getting at ..... Comcast wants to be in the phone business as well as being a TV / Internet provider .... that's fine ... but they need consider that telephone service ... is a "life line" not "entertainment" like TV and Internet. If they can't get the small stuff right .... how can they expect to provide a critical service??

#posted by Rob Roschewsk @ 12:41 PM


As long as they're not forced to pay customers back for the outage, there's no reason for them to provide a redundant stable service.

I don't know about you, but I've never received a reduced charge from my cable company for any outages.

I did get a free month when I threatened to leave and go to Verizon FIOS because of them. That's customer retention, not remuneration for loss of service.

# posted by Blogger Mace @ 5:13 PM 


Good feedback, Rob -- you should forward it to them!

# posted by Blogger Mike @ 1:45 PM 

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